A statement on social injustice. Click to read more.

Wireless services

Facilitating a two-way relationship with your customers is important. In the era of 24/7 mobile connectivity, there is arguably no better path to real-time interaction than through SMS marketing.

ICF wireless services provided Canada’s first mobile solution and has been connecting enterprises to wireless carrier networks since the inception of the common short code ecosystem.

Members of our team helped establish the Canadian Wireless Telecommunications Association and helped create the code of conduct that governs mobile messaging programs in Canada.

We have maintained direct connectivity across Canada’s wireless carriers for nearly 15 years–processing more than 3 billion messages and launching many services that were the first of their kind in North America.

We remain one of only two companies that can provide a single, direct point of integration across all of the country’s networks, using a state of the art carrier grade business messaging platform deployed in our own virtual cloud and meeting the highest standards for performance, uptime, scalability, privacy, security, and data governance.

We are the premium Tier-1 aggregator in Canada. This means we have connectivity to all wireless providers in Canada and the United States, allowing us to reach over 449 million subscribers across North America.

What we do

ICF leverages the power of short codes to build mobile communications plans that are strategic, nimble, and easily customized to your customers’ unique profiles. We’re excited about taking a leap forward in mobile engagement with wireless services.

Rich communication service (RCS) is an enhanced form of SMS that will replace the need for apps and mobile websites by creating fully navigable customer experiences within the context of the native messaging interface.

Using RCS business messaging, brands will be able to engage mobile customers in new ways with more useful and dynamic messages that lead to a transaction, all within the native messaging interface.

ICF keeps its finger on the pulse of what’s happening in the evolving market. With the rise of RCS business messaging, cloud providers, regulators, and carriers have climbed on board and are working together to bring RCS business messaging into the Canadian market.

Here are some things you can do with our wireless services:

line-graph icon dark blue

Custom applications

We’re able to customize logic and develop new applications quickly and easily.

communicate icon dark blue

Mobile CRM

Acquire subscribers through keywords or web opt-ins, and interact with your subscriber base through SMS text blasts.

network icon dark blue

Info on demand

Provide information on demand for users who text specific keywords.

chat icon dark blue

Live chat

Receive, view, respond to a live stream of incoming texts from your audience.


  • Bell Mobility
  • PCF Mobile
  • Virgin Mobile
  • Telus
  • Koodo
  • Public Mobile
  • East Link
  • Rogers
  • Fido
  • Vidéotron
  • Freedom Mobile
  • SaskTel Mobility

Contact Us

Enter your contact information and we will be in touch soon!

Related industries, services, and solutions