Our roots are in technology and we’re built for the ever-changing digital world. Through partnerships with leading martech providers like Adobe, Salesforce, Sitecore and more, as well as through our proprietary solutions, we consult, architect, integrate, and manage marketing technology solutions, enabling experiences that encourage participation between organizations and their communities. With the right technology we’ll help you make the right impact, elevating business performance.
Omnichannel experience platforms
Whether to customers, employees, or other critical audiences, we select the platforms you need to execute and deliver seamless digital and technology strategies via our collection of industry-leading partners.
Enterprise platform integration and management
Choosing and customizing the right platform is crucial for integrating it with an existing technology ecosystem. Hundreds of clients trust us to configure, integrate, and manage a whole host of platforms that greatly improve their business.
Our industry-leading loyalty and customer relationship management (CRM) platform supports some of the best known and most-loved customer engagement programs in the world.
Wireless and SMS services
One of the largest SMS gateway providers, we reach over 449 million subscribers through our direct connectivity to all wireless carriers across North America.
Innovation and emerging technology
We stretch the boundaries of our clients’ technology ecosystems, finding more effective ways to integrate with their current stack and reach their stakeholders through reimagined experiences.
“Clients commended ICF Next’s ability to adhere to promised timelines regardless of the implementation complexity and size.”
— The Forrester Wave™: Loyalty Technology Platforms, Q2 2019
How we thinkExplore all ICF Next insights
- Data and analytics
- Business and brand strategy
- Customer strategy
- CX and experience design
- Performance management
- Public relations
- Marketing, advertising, and brand
- Media planning and buying
- Content, events, and connected experiences
- Employee engagement
- Organizational design and optimization
- Governance and process
- Training and development
- Change management
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