Powered by world-class expertise in data, analytics, and anthropology, our consultants source and study extensive research, uncovering deep behavioral learnings. By understanding what our communities think, feel, and do, we determine competitive advantages and find where market opportunities exist. We then use these customer insights to unlock participation with our audience—sparking loyalty, advocacy, and identity.

“Marketers who are looking for an agency to develop a strong, first-party led data strategy and marry it to outcomes and experiences in owned channels will find a solid partner in ICF Next.”

— The Forrester Wave™: Customer Database And Engagement Agencies, Q1 2021

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