The Next Chapter of Digital Diplomacy
Advancing automation and consolidating workflows
The Department of State is undergoing a historic transformation—consolidating systems, modernizing platforms, and reshaping how global diplomatic missions are delivered.
ICF helps State move that transformation forward with confidence. We stabilize critical systems, accelerate application delivery, and support enterprise adoption of emerging technologies. Backed by proven delivery, trusted platforms, and deep federal experience, we help turn modernization priorities into operational results while maintaining mission continuity.
29,460
administrative hours saved monthly
$22M
saved annually
40+
administrative applications supported
107K+
department system users
8+
years supporting DOS through technology and administrative automation
DOS and ICF
Accelerate platform consolidation.
Build, deploy, and sustain critical applications faster while reducing cost and complexity.
Through flexible low-code/no-code platforms and strategic vendor partnerships, we modernize application ecosystems while maximizing the value of existing investments.
Drive stronger customer experiences.
Modernize customer experiences across some of the government’s most visible services—from consular affairs to passport and visa operations.
By automating manual processes and streamlining workflows, we help agencies deliver faster, more intuitive citizen experiences while strengthening reliability and security behind the scenes.
Enable the workforce behind the mission.
Align people, technology, and operations to deliver mission outcomes faster.
Through enterprise platforms that support workforce management, training, and day‑to‑day operations, we accelerate delivery while reducing administrative burden.
EVOLVE IDIQ: Ready to deliver today
ICF is ready to partner with the Department of State under EVOLVE with cleared staff, proven tools, and delivery models built for rapid task order execution. Using human-centered design and a change-aware delivery approach, we help modernize applications and systems so they are built for long-term mission use. Together, we can equip diplomats with secure, modern technology that strengthens global mission delivery and advances American interests worldwide.
Our capabilities
Advanced Analytics & Data Science
Human-Centered Design & User Experience
Responsible AI/ML
Cloud-based Platform Implementations
PaaS Solutions
Digital Services, Engineering, & Technology Modernization
Agile Development/DevSecOps
Application Development
Customer Service Management
Digital Workflow and Process Automation
Our partners
By leveraging existing DOS investments in ServiceNow, Salesforce, AWS, Appian, Azure and other platforms, we can deliver purpose-built solutions that help you overcome your biggest challenges, accelerate mission impact, and transform how work gets done.
Contact us
Hooman Kazerani
Senior Vice President, Digital Modernization
+1 (571) 842-4866
