ICF + Salesforce

As a Salesforce Summit Partner and trusted Public Sector and Government Cloud expert, ICF helps public sector agencies transform how they serve people, operate programs, and deliver on mission. Our certified experts bring together deep domain knowledge, enterprise-grade technical capabilities, and a proven track record of delivering at scale across federal, state, and local government grade technical capabilities.

Together with Salesforce, we implement secure, compliant, and adaptable solutions that improve service delivery, enhance data transparency, reduce risk, and drive measurable operational performance.

 To further modernization, we deploy proprietary ICF tools including the Digital Service Center (DSC) framework that help CIO organizations maximize existing cloud investments and deliver innovative digital products faster.

Technical expertise rooted in mission understanding

We bring deep public sector industry knowledge together with modern cloud, data, and AI capabilities to help agencies modernize with speed and confidence. Our delivery approach is built for scalability and resilience, enabling solutions that are built to last. Our work spans core government functions, including:

• Enterprise data management, governance, implementation, and adoption
• AI-enabled workflows and analytics
• Case management and service delivery systems
• Financial assistance and enterprise grants management
• Licensing, permitting, and inspections (LPI) modernization