The airport retail revolution

The airport retail revolution

Retail has undergone significant changes in the past decade, in large part driven by the explosion of online shopping and digital media. With continued downward pressure on airport rates and charges from airlines, profits from commercial revenue sources have become increasingly important to airport operators.

In this white paper, we explore how travelers’ shopping expectations are evolving and what airports can do to capitalize on the commercial potential within their unique operating constraints.

Meet the authors
  1. Alan Gluck, Senior Manager, Aviation

    Alan has over two decades of experience in commercial/concession management, facility planning, financial analysis, and government procurement.  View bio

  2. Natasha Page, Senior Director, Aviation Finance Practice Lead

    Natasha is an aviation business planning expert, focusing on providing objective, relevant, and timely advice to investors in support of aviation transactions. View bio