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White Paper

2023 health and wellness trends 

A brand’s guide to the evolving trends and conversations around health and wellness.
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Article

3 best practices for mastering customer experience transformation

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How brands can leverage nostalgia without living in the past

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Building brand loyalty with an integrated communications strategy

Blog Post
Commercial marketing business within ICF Next becomes independent agency, Phaedon
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Article
Empowering the next generation through energy efficiency education
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Article
5 branding tips for utilities looking to modernize
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Article
The consumerization of healthcare and the vital role of communications
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5 actions brands can take to unlock customer loyalty
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Interview
Storytelling extends a learning lifeline to youth in conflict zones
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Article
Safe and effective strategies for applying generative AI to your mission
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Article
Stop chasing trends and drive success through shared values
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Article
3 best practices for mastering customer experience transformation 
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Paper
COVID-19: Using enterprise customer analytics to navigate the economic shutdown
Understand how COVID-19 impacts customer behavior models and analytics so you can make better decisions for your business.
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Sonesta's Travel Pass program reimagined for growth

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Miller Lite LGBTQ+ history book

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Miller High Life gingerbread house campaign

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INSIGHTS COLLECTION
COVID-19
The coronavirus is a threat to our health, businesses, communities, and the economy. In the face of risk, which steps will you take today? Tomorrow? 6 months from now? Explore insights from our experts to help you navigate through COVID-19.
Read the latest insights