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Retail

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As consumers seek convenient, personalized shopping experiences, staying competitive in retail requires more than a responsive online presence or an exceptional in-store interaction. Read insights from our experts to learn more.
Article
This fall, brands need to hope for the best but plan for the worst
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Article
COVID-19 Survey: Shoppers express increasing comfort in the safety of retail stores as retail sales improve.
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Paper
Retail recovery: Four macrotrends shaping the industry's post-COVID future
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Article
The future of airport concessions in a post-COVID-19 world
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Webinar
How DTE Energy shifted its retail strategy amid COVID-19
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Article
Retail revolution: The changing retail space and why these impacts could be built to last
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Article
From experience to participation: How 6 industries are being redefined
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Do Super Bowl ads lead to business results?
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Building a case for sustainable retail
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What Costco gets right about customer loyalty
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CRMC 2019: Where technology meets consumer behavior
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Implement these best practices in your dining loyalty program and watch it grow
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Article
How to win the battle for the future of retail
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