Retail
As consumers seek convenient, personalized shopping experiences, staying competitive in retail requires more than a responsive online presence or an exceptional in-store interaction.
Read insights from our experts to learn more.
Services
Industries
Services
Industries
Types
Article
The social trends you absolutely need to know
Article
Going beyond points for the ultimate loyalty program
Article
Leveraging technology to take your in-store experiences to the next level
Article
Harnessing the power of predictive modeling to deliver personalized experiences at scale
Paper
Return on Participation (ROP): Leveraging Participation to deliver on elevated experiences
Article
5 best practices for launching a customer-centric loyalty program
How we help clients
More in retail
Article
Cultivating loyalty in the CPG industry through innovative customer experience
Paper
What is ‘essential’ drives changes in grocery trends
Article
How marketers can proactively prepare for holiday shopping, shipments, and shortages
Paper
Emotionally invested customers crave more from consumer packaged goods brands
Report
Consumer Recovery Report: August-September 2021
Paper
4 ways COVID-19 transformed retail forever