Retail
Showing:As consumers seek convenient, personalized shopping experiences, staying competitive in retail requires more than a responsive online presence or an exceptional in-store interaction.
Read insights from our experts to learn more.
Webinar
How to supercharge recovery using consumer habits
Webinar
Emotional connection: Stop and Shop’s journey to a human-centric approach in a rapidly evolving grocery landscape
Article
The challenges and opportunities of an emerging retail health industry
Article
Is loyalty dead—or just different?
Webinar
Retail sector energy efficiency impacts with Kohl's, Walgreens, and the US DOE
Article
COVID-19 Survey: Shoppers report more visits to stores and increased comfort in the safety of the retail experience.
How we help clients
More in retail
Article
Technology enables a customer-centric approach in retail
Article
This fall, brands need to hope for the best but plan for the worst
Article
COVID-19 Survey: Shoppers express increasing comfort in the safety of retail stores as retail sales improve.
Paper
Retail recovery: Four macrotrends shaping the industry's post-COVID future
Article
The future of airport concessions in a post-COVID-19 world
Webinar
How DTE Energy shifted its retail strategy amid COVID-19