Arlen Rosenthal is a principal for ICF’s survey research business with more than 25 years of experience managing quantitative and qualitative research and projects for a wide array of government clients. Her areas of expertise include designing survey instruments, cognitively testing the instruments, and administering multi-mode customer satisfaction, employee engagement, economic, and health-based surveys.
Ms. Rosenthal has experience working with the National Science Foundation to design and test a new survey of research activities performed or funded by non-profit organizations. She has performed similar work for the Food and Drug Administration’s Office of Orphan Products Development, helping to design and test a survey of clinicians to determine their need for medical devices for patients with rare diseases. Her expertise in the industry allows her to work closely with project officers, staff, consultants, and other contractors to develop evaluation designs that are tailored to the specific needs of her clients.
Ms. Rosenthal has a Master’s Degree in Criminal Justice with an emphasis on research and evaluation from the University of Maryland, College Park.