What We Do
Reports & Research
Board of Directors
Data Science and Analytics
Insights and analytics
Loyalty and customer marketing
Technology + channels
Marketing and Strategy
People and Culture
Policy and Regulation
Research & Evaluation
All Years, Types and Regions
Reports and Research
Africa Middle East
How to Design Mutual Learning Formats for Maximum Impact
Compliance Automation for Physical Security
Benefits of Low Emission Development Strategies
The Case of Clean Energy Policies in Bangladesh
How ICF Helped JEA Transition to Electric-Powered Technologies
Making big things possible for today’s energy market
Learn How ICF Helps Associations Better Understand Their Environmental Impact
The Clean Air Technologies Program for CenterPoint Energy
The Lean Volte Approach
Dynamic Learning Platform
An Agile Approach to Learning
Bridging America's Skills Gap
We improve work skills by bringing together employers, educational institutions and job seekers to ensure employment needs are being met.
Climate Change Study Prepares Leaders for Risks
When climate change poses a real risk to our transportation systems, we’re more than ready to tackle such challenges with sound solutions.
Customer Satisfaction: Transforming the Healthcare Experience
At ICF, we empower our clients to build better relationships with their customers.
Laying the Groundwork for Reducing Carbon Emissions
We work behind the scenes to ensure countries around the world reach their reduced carbon emissions goals.
Mapping the Path to More Engaged Customers
For utilities, a thorough understanding of who customers are and what they want yields more targeted outreach—and better delivery of services.
Plotting a Course to Customer Satisfaction
ICF's approach to customer satisfaction involves finding ways to immerse yourself in the customer experience.
Taking Proactive Measures in Cybersecurity
At ICF, we have some of the sharpest minds working to keep nations, their critical infrastructure, and their people safe from cyber threats.
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