Sierra is a director of community development with over 15 years of experience specializing in financial empowerment for low-income communities. She leads collaborative teams that partner with federal clients who work with state and local agencies to help build organizational capacity.
An expert in developing technical solutions that solve complex problems, Sierra is currently a project manager for the U.S. Housing and Urban Development Exchange (HUDx). In that role, Sierra works with HUD program offices to turn dense and highly technical material into clear, accessible, and interactive web content including interactive manuals, innovative explainer videos, and online training materials. She also uses her human-centered design and advanced facilitation skills to design and lead interactive, MURAL-based Spark sessions that drive innovation and engagement for HUD program offices and other clients.
For the U.S. Department of Health and Human Services (HHS), Sierra developed a new, fully responsive program website, directing the work of content developers, graphic designers, and user experience experts. In that role, she also built a Salesforce-based grant management system which included data collection and analysis (integrated Tableau dashboards), contract management, staff and workload analysis, and evaluation.
For the Consumer Financial Protection Bureau (CFPB), Sierra co-wrote and supports the adoption of Your Money, Your Goals, a toolkit designed to help case managers engage clients on financial goal-setting and financial capability topics and make smart referrals to community-based services. She has also developed a suite of financial education programs for the Federal Deposit Insurance Commission (FDIC), including Money Smart for Adults, Money Smart for Young People, and Money Smart for Young Adults. In that work, she leads user-experience efforts, including focus groups and feedback. In her role as one of our lead curriculum developers, Sierra ensures that the materials reflect today’s financial landscape, align with adult learning principles, follow universal design to ensure accessibility, and cover financial issues relevant to people with disabilities.
Sierra has also won two awards from HHS for her work—the HHS Partnering for Excellence and Outstanding Contractor of the Year awards.
Your Money, Your Goals Toolkit, Consumer Financial Protection Bureau, 2014