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Cutting edge technology and customer experience

How much do you really know about the people and communities your organization serves? From your social channels to your website to your targeted ads, you’re probably collecting more user data than ever — but do you know how to use it? And is it the data you need? As digital personalization tactics become more refined, customers know the difference between organizations that simply accrue information and ones that decipher and apply it in a meaningful way.

With deep knowledge of technology, design, advertising, development, analytics, and human capital, our digital professionals enable you to read between the lines and serve the needs of citizens globally. From enhanced user-facing components to back-end development to evaluation and tracking, we help you fine-tune every moment of the customer journey, no matter how complex.

digital transformation
GSA Selects ICF for IT Modernization Contracts
ICF To Help Stand Up IT Centers of Excellence for Customer Experience and Analytics

Client Stories

US Navy
30%
of warriors returning from active duty over the past 10 years suffer from PTSD
ARL
20+
years of excellence and innovation
 
10%
increase in online average order value at MyMove.com

Jobs in Digital 107 Job Openings

Sep 18, 2018
Multiple locations
Sep 17, 2018
Rockville, Maryland, United States of America
Sep 14, 2018
Washington, District of Columbia, United States of America
Sep 14, 2018
Washington, District of Columbia, United States of America
Sep 14, 2018
Woodlawn, Maryland, United States of America