Frequent Traveler Recovery Report – April 2021

In the latest refresh of ICF and ICF Next’s COVID-19 Monitor Survey, we sought to understand how U.S. frequent travelers are feeling about the pandemic and the public health response—and how they’re thinking about their future travel behaviors. We collected over 500 completes from a national, mobile, nonprobability census-balanced panel of 2.5 million people in the United States.

The results show a frequent traveler population eager for—and planning on—major returns to pre-pandemic travel behaviors through the summer and fall. 

Our survey revealed that frequent travelers:

• Have a high degree of confidence in travel brands’ capabilities to respond to the pandemic
• Have experienced a heavy economic impact from the pandemic
• Are more likely to be vaccinated and have a completed vaccine series than infrequent travelers
• Have varying comfort with travel from destination to destination
• Had plans were that were heavily impacted in 2020 but they are planning big returns to travel in 2021 and beyond.