ICF Next explains how the travel, tourism, and hospitality industry can prepare for recovery after the COVID-19 pandemic.
In the wake of the COVID-19 pandemic, the travel and tourism industry faces an incredible challenge: to begin to recover during a global economic downturn while facing significant travel restrictions and negative customer perceptions.
This paper explains how unconventional thinking and robust solutions are required to bring travel and tourism back to life—and to meet market expectations. In the process, we explore:
- Key findings from ICF’s latest consumer travel survey.
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What a recovery looks like for the travel and tourism industry.
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Five fundamental areas of disruption for travel brands.
Download the paper to learn how the travel and tourism industry can navigate its way out of an unprecedented global crisis.

ICF’s global marketing services agency focuses on helping your organization find opportunity in disruption.
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