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Federal IT modernization services

Technical assistance

Expert-led, AI-powered support that drives impact.

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tta service page parallax - data driven assistance
tta service page parallax - data driven assistance
Data-driven technical assistance

Build capacity. Deliver results.

Agencies and organizations face complex regulations, shifting priorities, and increasing pressure to deliver measurable impact. Our technical assistance turns strategy into impact—providing hands-on support to create tailored programs, strengthen local teams, and implement solutions that drive real change.

Examples of our impact
What makes us different

From insight to action for stronger, smarter outcomes

A graphic with three interconnected loops forming a triangle with text that reads " ASSESS+PLAN" at the top, "DESIGN+DELIVER" at the bottom left, and "EVALUATE+IMPROVE" at the bottom right.

Data-driven insight. Human-centered delivery.

Programs don’t stand still—and neither do we. At any stage of the lifecycle, we step in quickly to analyze data, pinpoint needs, and uncover design gaps. Working directly with on-the-ground partners, we build the skills, staff capacity, and processes needed to deliver at scale. Our AI tools continuously monitor performance, flag risks, and recommend course corrections, while our experts translate those insights into practical, sustained improvements.

Programs that adapt and succeed

We help agencies build clarity, capability, and continuous improvement through rapid assessments, adaptive training, and data-driven insights that strengthen performance and guide next steps.

Strategic assessment and planning

Strategic assessment and planning

Every community is unique. We partner with agencies and local teams, using targeted diagnostics and AI-powered reviews to identify priorities and design solutions that reflect local needs.

Customized design and effective delivery

Customized design and effective delivery

Training shouldn’t just check a box. We design learning experiences that build skills, strengthen compliance, and adapt to local realities—helping your team deliver consistent, high-quality results.

Continuous-evaluation-and-improvement

Continuous evaluation and improvement

Programs evolve, and so should your approach. We turn data into actionable insights, enabling organizations to strengthen transparency, improve performance, and guide what’s next.

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Accelerate program impact with AI
ICF’s Fathom AI agents speed program design, optimize delivery, and drive measurable results.
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who we help

Accountability that delivers impact

We partner with agencies and grantees to deliver practical, evidence‑based solutions that ensure responsible use of public funds, meet requirements, and produce results that stand up to scrutiny.

First image features a building icon and the heading "Government Agencies" and body text that reads " Drive accountable programs and mission-ready results We help agencies design, implement, and evaluate programs that use funds as intended, meet statutory and program requirements, and deliver measurable outcomes. We strengthen oversight, improve performance, and give leaders confidence that investments are advancing their mission." Second image features an id card icon titled "Grantees" and body text that reads "Run compliant programs and deliver sustainable impact We help grantees operate well-managed programs that meet funder requirements and deliver results. We strengthen systems, processes, and staff capacity so organizations can steward funds responsibly, track outcomes, and scale services with confidence."First image features a building icon and the heading "Government Agencies" and body text that reads " Drive accountable programs and mission-ready results We help agencies design, implement, and evaluate programs that use funds as intended, meet statutory and program requirements, and deliver measurable outcomes. We strengthen oversight, improve performance, and give leaders confidence that investments are advancing their mission." Second image features an id card icon titled "Grantees" and body text that reads "Run compliant programs and deliver sustainable impact We help grantees operate well-managed programs that meet funder requirements and deliver results. We strengthen systems, processes, and staff capacity so organizations can steward funds responsibly, track outcomes, and scale services with confidence."

Proof in action

client story
Strengthening victim services for the Department of Justice
ICF helps DOJ’s Office for Victims of Crime build trauma-informed capacity and train over a million providers
E863CFDC-E4F9-44F8-A33B-EC91C168E6EA Created with sketchtool.
client story
Healthcare emergency response with HHS
ICF delivers scalable, cloud-based resources and expert guidance through ASPR TRACIE
E863CFDC-E4F9-44F8-A33B-EC91C168E6EA Created with sketchtool.
client story
Preventing overdoses nationwide with the CDC
ICF partners with the CDC to provide data-driven support and training that helps jurisdictions prevent overdoses
E863CFDC-E4F9-44F8-A33B-EC91C168E6EA Created with sketchtool.

CLIENT TESTIMONIALS

  • Text overlay with quote that reads "ICF provided high-quality services, excellent subject matter expertise, and flexibility in prioritizing activities." Professional Development Coordinator
State of Washington

  • Text overlay with quote that reads "The flexibility and support we experienced before, during, and after the training have been invaluable to our ability to complete the pilot and transition into the statewide version of this training." Professional Development Coordinator
State of Washington

  • Text overlay with quote that reads "My favorite part about working with ICF is the spirit of teamwork that they bring on a consistent basis. This teamwork allows for increased innovation and makes the delivery of technical assistance a smooth and efficient process." Field Operations Policy Specialist𠊌ommonwealth of Massachusetts

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  • Text overlay with quote that reads "ICF provided high-quality services, excellent subject matter expertise, and flexibility in prioritizing activities." Professional Development Coordinator
State of Washington
  • Text overlay with quote that reads "The flexibility and support we experienced before, during, and after the training have been invaluable to our ability to complete the pilot and transition into the statewide version of this training." Professional Development Coordinator
State of Washington
  • Text overlay with quote that reads "My favorite part about working with ICF is the spirit of teamwork that they bring on a consistent basis. This teamwork allows for increased innovation and makes the delivery of technical assistance a smooth and efficient process." Field Operations Policy Specialist𠊌ommonwealth of Massachusetts

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