In-person Event

ICF at ServiceNow Federal Forum

Marriott Marquis, Washington, D.C.
Mar 13, 2023
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As an Elite ServiceNow partner and two-time U.S. Federal Partner of the Year—2019 and 2022—ICF is the market leader in bespoke business application development.

We combine deep domain knowledge, unmatched ServiceNow expertise, and cutting-edge digital capabilities to rapidly build agile solutions and quickly deliver secure and affordable low-code solutions to federal agencies.

As a member of ServiceNow’s Design Partner Program, our team has significant UI/UX capabilities, and a breadth of proven expertise across ServiceNow’s end-to-end platform including ITSM, ITOM, ITAM, ITBM, HRSD, SecOps, GRC, CSM, and App Engine.

Join our breakout session

Putting Automation to Work: The Department of Commerce’s Digital Transformation Journey

11:40 am - 12:15 pm

Federal IT leaders are working to ensure that their digital journeys are meeting the needs of citizens and agencies in a well-governed, secure, and cost-effective environment.

In a roundtable discussion, we will explore the Department of Commerce’s strategy to modernize legacy applications to meet evolving security needs, ensure efficient use of public resources, leverage data insights, and deliver exceptional user experience.

Join this session for insights into digital transformation frameworks that promote scalability and reuse, adoption strategies, lessons learned, and best practices for enterprise-level transformation.


Matheus Passos, Chief Architect, U.S. Department of Commerce

Gregg Aldana, Global Area Vice President, Creator Workflows Specialist Solution Consulting, ServiceNow

Tahera Zamanzada, Vice President, Digital Transformation, ICF

A leader in ServiceNow solutions at scale

Your trusted partner

We understand your data, domain, workflows, and context. We combine that knowledge with technology expertise to help meet enterprise goals and accelerate mission outcomes.

End-to-end project delivery

We support Agile and iterative delivery, seamless integration with enterprise technology, and cloud and on-site deployments. We work in tight partnership with our clients to evolve workforce skills and build strong change management strategies to optimize technology usage.

Complex business solutions

We're experts in automation, asset management, electronic acquisition, acquisition management, and IT services for the federal government.

Digital Services Center (DSC)

We eliminate technology silos and rapidly migrate legacy systems to cloud-based business platforms. Our DSC provides patterns for enterprise delivery including practices and tenets that can be tailored to your specific needs.

Success in 30-60-90 days

Achieve rapid time-to-value with our 30-, 60-, or 90-day package that delivers customized outcomes through capabilities that integrate governance and the latest ServiceNow capabilities. Through this model we provide the governance and guardrails to support citizen developers and accelerate mission delivery.

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File Under
  • Technology
  • ServiceNow
  • Digital transformation
  • Public sector