Susan West brings more than 30 years of Risk Management and Insurance expertise to the ICF Disaster Management team. Ms. West is currently serving as the Insurance Lead for the Disaster Recovery initiative in Puerto Rico where she is successfully navigating the insurance complexities associated with a liquidated insurance company and a volatile insurance market. Ms. West provides strategy recommendations for the application of insurance proceeds to maximize FEMA Public Assistance funding. She previously worked for the State of Louisiana as a State Risk Administrator and was instrumental in the State’s Recovery from multiple disasters. Her leadership skills and knowledge of disaster regulations and insurance policies provides clients with expert guidance on risk financing, continuity of operations, risk analysis, coverage related matters and FEMA regulations, including the Federal requirements related to Obtain and Maintain Insurance Provisions. Ms. West is a leader, having served as the Vice President of an insurance agency and as the Chief Executive Officer of a large insurance program. Ms. West has a Master of Business Administration and is a Certified Insurance Counselor and Certified Risk Manager.