About ICF
Cindy Roseland
Senior Partner, Loyalty, Strategy, and CRM
Cindy is an expert in strategy, loyalty, CRM, and financial services with more than 20 years of experience.
ICF’s global marketing services agency focuses on helping your organization find opportunity in disruption.
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As a senior partner in loyalty, strategy, and customer relationship management, Cindy is responsible for directing the development and growth of our key travel and hospitality accounts. She leads cross-functional teams in support of client business goals while maintaining the single point of accountability. Her teams display a drive for results with a focus on strategic design, innovative ideas, and client satisfaction.