About ICF
Cindy Roseland
Senior Partner, Loyalty, Strategy, and CRM
Cindy is an expert in strategy, loyalty, CRM, and financial services with more than 20 years of experience.
As a senior partner in loyalty, strategy, and customer relationship management, Cindy is responsible for directing the development and growth of our key travel and hospitality accounts. She leads cross-functional teams in support of client business goals while maintaining the single point of accountability. Her teams display a drive for results with a focus on strategic design, innovative ideas, and client satisfaction.