About ICF

Michelle Paul

Director, Human Capital
Michelle is a human capital expert with over 25 years of experience leading the development, implementation, and evaluation of human capital systems.

Michelle offers more than 25 years of experience leading organizational change efforts and facilitating organizational effectiveness in government and non-profit organizations. 

Michelle’s work focuses on creating desired behavioral change through a wide range of workforce development and process improvement initiatives that employ research-based methodologies and metrics to assess progress and impact. She provides virtual and in-person facilitation support that fosters employee and stakeholder engagement, increases team effectiveness, promotes equity and inclusion, and utilizes data-driven approaches to decision-making and execution. 

Michelle specializes in working with organizations characterized by a high proportion of scientific and research personnel. Her recent clients include the Centers for Disease Control and Prevention, the Food and Drug Administration, and the Annie E. Casey Foundation. 

Michelle is a member of the Society for Industrial and Organizational Psychology and serves as a member of the Expanding the Bench Evaluation Advisory Team. She received her doctorate in industrial/organizational psychology from the University of Maryland College Park and her bachelor’s degree (summa cum laude) in psychology and sociology from Emory University.

  • Ph.D., Industrial/Organizational Psychology, University of Maryland College Park
  • M.A., Industrial/Organizational Psychology, University of Maryland College Park
  • B.A., Psychology and Sociology, Emory University