Michael is a partner in business consulting, focusing on management consulting in program execution, strategy, change management, and digital transformation. In his current role, Michael provides clients with integrated solutions through our approach to drive innovation and participation where technology meets engagement.
Michael has consulted clients and led teams on a variety of challenges, including vendor implementation and account migration, consolidation of IT organizations after an acquisition, and integrating business and IT processes with multiple accountable care organizations. He has also helped implement Patient Protection and Affordable Care Act (PPACA) provisions, and has expanded consumer driven health products across multiple regions, claims platforms, and lines of business.
Before his current role, Michael was the operations director for our interactive and healthcare divisions, where he supported and provided oversight of more than 400 employees in eight offices across five countries. Additionally, he served clients in the commercial energy space, implementing IT systems to support residential and commercial Demand Side Management (DSM) programs.