REPORT
Survey: Utility program leaders on disruption and opportunity
ICF's survey of program leaders offers actionable recommendations to help utilities design programs that remain flexible and reliable amid disruption.
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About ICF
Kevin Duffy
Manager, Innovation Pilots
Kevin helps clients forge the utilities of the future, elevating customer engagement and seeking new technologies.
Kevin leads boundary-pushing and innovative pilot programs that pave the way for the utilities of the future. He works with clients to engage customers, introduce new technologies, and stimulate positive change in the way people use energy and interact with their utility.
Areas of expertise
Education
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M.U.P., Sustainability and Environmental Resources, University of Wisconsin-Milwaukee
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B.A., Public Relations and Marketing, University of Wisconsin-Whitewate
Publications
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(2017). The Cheesy Broccoli: Rewards and energy efficiency are good for you. Association of Energy Service Professionals.
- Whitsett, D., Justus, H., Steiner, E., and Duffy, K. (2013). Persistence of energy efficiency behaviors over time: Evidence from a community-based program. Behavior, Energy, and Climate Change conference.
- White, S., Biernat, J., Duffy, K., and Kayalar, M. (2010). Water markets of the United States and the World: A strategic analysis for the Milwaukee Water Council, Milwaukee. University of Wisconsin-Milwaukee.