Don't miss out

Don't miss out

Don't miss out

ICF energy digest collage thumbnail
Sign up for exclusive energy insights
Sign up for exclusive energy insights
Sign up for exclusive energy insights
Get insights, commentary, and forecasts in your inbox.
Get insights, commentary, and forecasts in your inbox.
Get insights, commentary, and forecasts in your inbox.
Subscribe now
About ICF

Jeffrey Adams

Senior Vice President, Growth, Enablement, and Insights Lead

Jeff brings decades of experience in customer analytics, technology, marketing, and customer care to electric and gas utilities.

Jeff is a passionate digital technology and marketing executive with over 25 years of experience implementing customer engagement strategies and solutions that benefit his clients, their customers, and the world we live in.

Jeff and his team deliver technology, analytics, marketing, and customer care services for some of the nation’s largest, most complex and leading demand side initiatives. He works closely with clients to leverage our national data universe and proprietary analytics, multichannel marketing, customer care services, and the emerging application of building controls to drive behavioral change that benefits both consumers and utilities by yielding sustained engagement, customer satisfaction, and loyalty.

Education
  • MBA, Strategy and Industrial Environmental Management, Yale School of Management
  • B.A., History, Dartmouth College