ICF International (NASDAQ:ICFI) recently attained new certifications from the International Organization for Standardization (ISO) for ISO 9001: 2008 Quality Management Systems. Certifications were issued to ICF's Europe and Asia Group, including ICF Hong Kong.
ISO 9001: 2008 requires each ICF entity to regularly review and improve its systems and processes, document key business procedures, communicate to and train staff in the entire contract life cycle from business development to project start up through closure, assure conformance to statutory and regulatory requirements, and aim to enhance customer satisfaction through the effective application of the quality management system.
"Government departments and statutory bodies across Asia are increasingly promoting and improving quality standards through maintaining ISO 9001 certification," said Jonathan Beard, vice president and lead for ICF's Asian economic development, ports and logistics line of business and Beijing and Hong Kong offices. "Attainment of this internationally recognised certification increases ICF's competitiveness in these markets and demonstrates our commitment to delivering client satisfaction through continuous improvement."
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