Pressure to change
The COVID-19 pandemic is disrupting every industry, and airport operations are no exception.
Changing passenger behavior, a restructuring airline and supplier landscape, accelerating digital transformation, and calls to address sustainability are examples of the external pressures that airports face.
In an uncertain future, one thing remains certain: these pressures will drive major changes to how airport executives run airports in the future. And how you manage that change could be the key to your survival.