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Digital transformation

Learn how digital transformation impacts government, technology, and research.
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6 pragmatic strategies to spur federal IT modernization
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How GSA reduced annual IT O&M costs by $2M
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Article
Better, faster customer experience starts with organizational change
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Article
Why human-centered design is key to successful organizational transformation
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Article
How insurers are leveraging artificial intelligence for future success
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Paper
Setting up citizens for success: A framework for federal contact centers designed to serve
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