In this instance, the ICF and HCP teams broke out into groups using such Spark Labs tools as Mural Boards, "Note and Vote," and "How Might We" statements to extract and sort new and overlapping ideas. This approach makes it easier to reorient the discussion than in traditional brainstorming sessions, when things begin to get off-track.
Says Paola, “It’s hard to visualize the process when you haven't been through it before. But there’s no replacement for going through the ‘jam experience’ yourself!” Since Spark Labs is all about “outside the box thinking,” sticky notes in tow, Shawna and Paola headed to HCP headquarters with a bright outlook and their own adaptation of a one-hour Lightning Decision Jam.
A worthwhile risk“The client loved it!” One participant told Paola that she credits the success—in part—to a core element of Spark Labs: the format encourages everyone to participate, giving people time to reflect on their thoughts before sharing with the larger group.
“We had generated more ideas in our one-hour workshop than in the last three years combined!”
In the end, the workshop provided practical ideas on how to improve the HCP development and implementation processes—ranging from what the client could do tomorrow to long-term projects that require further development.
Next up? Categorize all those ideas to prioritize HCP’s work for 2020.
Exciting opportunities ahead
Using new methods to create innovative solutions and memorable experiences is truly at the core of ICF’s mission, and Spark Labs is just one way we do it. Adds Paola, “If it’s a workable idea, you can get something really awesome out of it.” Want to learn more about how Spark Labs can help your team? Fill out the contact us form to get started.