About ICF

Lea Lupkin

Senior Manager, Behavioral Science and Customer Insights
Lea is a behavioral products expert with over 10 years of experience in applied behavioral science and user-centered design for consumer-facing energy and climate solutions.

Lea is an expert practitioner at the intersection of applied behavioral science, human-centered design, and energy and climate. As a founder of our behavioral energy team, Lea’s role is to grow a suite of customer engagement solutions for energy utility demand-side management. She currently serves as the Lead for behavioral utility and program services in the U.S. and Canada. 


Lea directly oversees multiple projects and heads efforts to develop and test new solutions for the utility energy sector. She has a decade of experience in behavioral efficiency and clean energy program management. She designed and implemented dozens of energy behavior interventions and managed multi-stakeholder projects across the residential and commercial sectors.

Lea previously worked with the Behavioral Science and Policy Association, See Change Institute, Yale Center for Business and the Environment, Yale Program on Climate Change Communication, Behavioural Insights Team, and was a founding member of the company GreenerU. She currently serves on the program committee for the Behavior, Energy, Climate Change Conference (BECC) and is a trained group facilitator.

  • M.E.M., Yale School of the Environment
  • B.A., Environmental Policy, Roanoke College
  • Karlin, B., L. Lupkin, H. Forster, L. Zaval, S. Koleva, and R. Ford. (2017) From Categorizing to Characterizing: A Landscape Analysis of Behavior-Based Energy Programs. Pacific Gas and Electric Company. San Francisco, California.
  • Yale Center for Business and Environment. (2016) Solarize Your Community: An Evidence-Based Guide for Accelerating the Adoption of Residential Solar. U.S. Department of Energy Sunshot Initiative. New Haven, Connecticut.
  • Karlin, B., J. Kaufman, L. Lupkin, and R. Ford. (2016) Empowering Energy Action: A Theoretical Model and Implications for Programs. BEHAVE, 4th European Conference on Behavior and Energy Efficiency. Coimbra, Portugal.