Matt Jans is a senior survey methodologist in ICF’s Survey Research practice. His expertise encompasses questionnaire design and pretesting, cognitive interviewing, web survey usability and user experience (UX) testing, and unit and item nonresponse. He specializes in sensitive and complex survey topics, and has authored best practices in sexual orientation and gender identity (SOGI) measurement. Matt has published on the relationship between usability and age (International Journal of Human Computer Interaction), innovative web-based and computerized data collection methods, such as using avatars as survey interviewers (Survey Practice, and Frontiers in Psychology: Cognitive Science), and item nonresponse to sexual orientation questions (American Journal of Public Health).
He has almost 20 years of survey design experience, including at the U.S. Census Bureau’s Human Factors and Usability Laboratory, where he conducted website and web survey usability experiments and expert reviews, and collaborated on early development of paradata and responsive design tools. He has conducted survey pretesting on surveys of heart failure treatment, industry sponsorship of medical research, home health agencies, speeding and driving behavior, and other. Matt has also led research to assess the feasibility of address-based sampling (ABS) methods, improve parent permission rates for surveys of youth, and nonresponse bias assessments. Among his many roles at ICF, Matt leads survey methodology for the Behavioral Risk Factor Surveillance Survey (BRFSS), Youth Risk Behavior Survey (YRBS), and other national and local surveys. He also leads ICF’s survey methodology best practice development and implementation. Prior to joining ICF, Matt was survey methodologist for the California Health Interview Survey (CHIS), the nation’s largest single-state health survey, where he was responsible for methodological innovation and documentation.