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European Commission

Tackling Unemployment Across the European Union
European Commission

Tackling Unemployment Across the European Union

95% consider

mutual learning activities ‘highly relevant’

83% networked

and sought further opportunities for learning

86% exchanged

useful information

Challenge

Solution

Results

European Commission sign

Following the 2008 global economic crisis, the EU faced soaring levels of unemployment. European public employment services (PES) needed to better connect jobseekers with employers despite shrinking budgets and technological barriers. Jointly with the European Commission, ICF created a structured and strategic environment to foster learning and cooperation between PES practitioners.

Group learning

The PES mutual learning activities develop customized learning to address real-life challenges such as keeping pace with digitalization, engaging hard-to-reach jobseekers, and improving performance management. After participating in the learning activities, PES practitioners are encouraged to cascade the learning to stimulate changes within their respective organization. As a result, practitioners are more empowered and supported in the fight against unemployment.

Learn more about our approach to Mutual Learning