SightlineTM gives you the tools to personalize your programs and increase customer engagement.
Sightline helps you identify strategic areas for improvement from national benchmarks.
Increase customer participation and satisfaction by as much as 200% in underperforming segments, sectors, or geographic areas, and demonstrate the value of your customer programs.
With Sightline’s integration layer and standard connectors with your systems and best-of-bread solutions you’ll spend less time troubleshooting interfaces and more time learning what your customers need.
Monitor customer program performance via a central console in order to make decisions that are mutually beneficial. Then, develop data-driven campaigns that deliver the right message at the right time.
A 360-degree view of your energy programs
Sightline marries user-friendly portfolio management with robust analytics using key features like:
Leverage advanced energy modelling to estimate consumption and demand.
Access actionable insights from customers, trade allies, programs, and portfolios in one place.
Monitor customer engagement activities on the go with Sightline’s mobile app.
Connect disparate systems through a secure, central hub.
“With Sightline, we have instant access. We use it to target exactly what customers want, which offers huge cost-savings on the marketing front.”— Jeff Shaw, Southern Maryland Electric Cooperative (SMECO)