Utilities are only as strong as the communities they serve, which makes achieving energy affordability more than just the right thing to do—it makes it a business imperative.
An integrated approach to energy affordability allows utilities to achieve a triple bottom line that strengthens disadvantaged communities, reduces carbon emissions, and bolsters the utility financially. In this paper, industry expert Val Jensen makes the case for a bold, whole-of-utility approach to energy affordability. Topics covered include:
- Practical ways to assess and enhance affordability in utility operations
- How to establish specific equity metrics and goals
- Key challenges to anticipate and plan for as you develop your strategy
- Examples of promising pilots that can serve as a model for utilities across the country
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