
Challenge
A federal agency held a wealth of health information, but it was locked away in dozens of disconnected systems. Staff often spent hours—sometimes days—searching, compiling, and interpreting data before they could create content such as clinical information, health FAQs, internal reports, and informative content posts. The agency needed a secure, cost-effective way to source, analyze, and share timely insights when it mattered most.
ICF Fathom in action
Using ICF Fathom, we didn’t just build tools—we built agentic AI collaborators. These systems don’t wait for commands; they proactively surface insights, adapt to user intent, and learn from interactions to improve over time.
Powered by Azure AI Foundry and Google Vertex AI, our custom agents interpret natural language, navigate complex data ecosystems, and deliver tailored, mission-ready responses—instantly.
The result: a secure, intuitive platform where AI acts as a knowledge partner, not just a search engine. Instead of navigating dozens of systems, teams now ask questions in plain English and get mission-ready answers in seconds.
Impact
By introducing agentic AI, the agency unlocked a new level of efficiency.
These intelligent collaborators don’t just respond; they anticipate, interpret, and deliver.
- Content curation costs cut by more than 90%
- Posts that once took days now take hours
- Reports that once took months are now completed in days
- Staff time is redirected to higher-value, mission-critical work
This isn’t just automation—it’s augmentation. Agentic AI empowers teams to move faster, think bigger, and focus on what matters most.
Final thought
Because the platform is modular and topic-agnostic, it can scale seamlessly to other health priorities and agencies. By breaking down silos and enabling cross-agency collaboration, this agentic AI solution sets the stage for faster, more coordinated health outcomes nationwide.