Further, low-code tech can also help uplevel the work developers are doing. Instead of weighing them down with low-level activities, someone with existing programming skills can be tapped to work on a more advanced project instead. Without worrying about the infrastructure of the application, developers can dig into meatier challenges. This even opens entry-level positions, as these niche jobs and tasks can be taken on by those with extensive expertise, while development of these solutions can be left to newer professionals.
Adopting the right solution for your needs
Across the public sector as CIOs are facing a minimized talent pool, many may be thinking that low-code/no-code solutions could be the answer. There’s a plethora of options on the market today, including ServiceNow, Appian, AWS HoneyCode, UnCorq, and more, and this can be intimidating to sort through.
The best option depends on your individual projects and goals. ServiceNow is ideal for digital process automation, including streamlining lengthy processes like HR onboarding activity. HoneyCode and UnCorq are new players coming into the public sector and have largely been used by commercial organizations.
However, these solutions may not be best suited for companies looking to replace enterprise resource planning (ERP) platforms. Additionally, licensing costs could be extensive if you’re not approaching initial implementation with scalability at the forefront. It’s key to think of this technology as an enhancement of existing structures in place—instead of tearing down what you have, layer these platforms on top of current processes. This way, you’re able to get a proof of concept and see immediate value, then can scale as necessary.
Once you’ve determined if a low-code/no-code solution will help you meet your goals, it’s key to communicate value to your mission leaders and program managers across the agency. Mission leaders are often looking for ways to help them get further, faster and need platforms that will help them experiment, pilot, launch, and adjust with less risk. As I mentioned before, starting small with a quick value add or proof of concept helps build trust for the technology and demonstrate its potential. Further, because low-code platforms enable us to take an outside-in approach, we can modernize without having to change the underlying systems, and, without IT specialists, they are delivering cost-effective results faster than ever before.
While these platforms aren’t tackling the root of the talent gap, low-code/no-code technology is helping agencies and organizations across the public and private sectors achieve major modernization goals, unlock new positions and opportunities, and streamline historically lengthy processes. These solutions are jumpstarting digital transformation and helping teams future-proof systems in the long run.