Engaging smart home users for energy savings

Smart home platforms and connected devices have the potential to help customers manage their energy use. If the driving factors for adoption tend to be convenience, comfort, and control, then proper coaching and engagement from the utility could provide customers with noticeable energy reductions through minimal effort.

In this paper, our experts describe how ICF is testing and implementing several strategies to help smart home adopters save energy and reduce demand:

• Leveraging Building Energy Modeling (BEM) and advanced metering infrastructure (AMI) data.
• Engaging customers and providing them tools to manage home energy use.
• Using data analytics to build a roadmap for next generation demand-side management (DSM) programs.