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About ICF
Kelly Zonderwyk
Marketing Account Director
Kelly has over 20 years of experience designing and delivering award-winning energy efficiency programs and marketing campaigns for utility programs and local governments.
Kelly uses proven business-to-business marketing and engagement practices, coupled with deep field experience, to develop unique lead generation and nurturing campaigns for commercial utility clients. She brings a unique results-driven approach to conceptualizing and executing commercial energy programs’ marketing and outreach strategies. Kelly leverages her knowledge of commercial sectors, analytics, and segmentation best practices to empower programs to think beyond business accounts and build lasting relationships with decision-makers and influencer communities.
Areas of expertise
Education
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Account Based Experience Certificate, DemandBase
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Advanced Certified Account Based Marketing Strategist, Demandbase
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B2B Marketing Strategy Executive Education Certificate, Columbia University
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Customer Relationship Management and Attribution Certificate, Association of National Advertisers
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Content Marketing Certificate, Association of National Advertisers
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M.A., American Government and Environmental Policy, American University
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B.A., Political Science and Public Communications, American University
Insights
Article
Tools and tech considerations for an optimal ABM strategy
Podcast
Energy in 30: Account-based marketing strategies for utilities
Article
The time is now to engage business customers with awards and rewards
Article
How utilities can build authentic customer connections with ABM intent data
Paper
How utilities can achieve connectedness with C&I customers through targeted marketing
Article
Managing the volume and velocity of change on account management teams
Webinar
BGE looks ahead: How to build better commercial programs amid COVID-19
Article
Keeping the lights on: Readying utility business marketing for the rebound