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Tempe, Arizona, United States of America
JOB #R2002090

Business Analyst

Business Analyst

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF is seeking a Business Analyst to work within a dynamic and highly innovative team environment in our Innovation & Customer Engagement Group. This position requires management consulting perspective and experience with managing IT tasks and small projects within the Energy Efficiency space, including project oversight, client management, and team management.  The Senior Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position will be located in Tempe, AZ and may require occasional travel for client/internal meetings.

Key Responsibilities:

  • Support project delivery on small sized IT projects for energy efficiency sector, including partnering with ICF subject matter experts on project execution
  • Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
  • Work with stakeholders of IT systems to define the system requirements and design approach
  • Develop an understanding of the client processes and procedures and assist with making improvements relative to technology 
  • Work with an internal team of senior technologists and to deliver solutions for clients
  • Track scope and changes throughout implementation, keeping stakeholders notified of anticipated completion dates
  • Support users through training, as well as provide one-on-one technical assistance

Basic Qualifications: 

  • BA/BS in a related field
  • 3+ years of experience
  • Demonstrated consulting experience
  • Experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met

Preferred Skills/Experience:

  • Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
  • Strong customer service focus, project planning, and organizational skills
  • Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
  • Ability to work collaboratively and cohesively in a team environment
  • Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint
  • Strong organizational skills and customer service focus a plus
  • Experience with issue tracking and project management tools such as JIRA, Sharepoint or MS Project
  • Solid requirements gathering and facilitation experience
  • Experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation
  • Experience with testing software, tracking issues and working with developers to ensure that requirements are being met
  • Ability to coordinate diverse program stakeholders
  • Ability to work collaboratively and cohesively in a team environment

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Tempe, AZ (AZ06)

FILE UNDER
Business Systems

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.