Craft digital experiences that win citizen trust, empower stakeholders, and achieve mission outcomes.
With the ICF Transformation Framework, federal clients benefit from a 360-degree approach that accounts for the convergence of marketing, technology, and research and that helps stakeholders understand the impact of digital transformation efforts.
Transformation Framework Solutions
Convert Data Into Insights
We work with clients to help them leverage and present data in new and different ways to gain better insight into their business—its trends, markets, audiences, etc. Our services range from data janitorial work (or data clean up) to data artistry (visualization) to geospatial and statistical analysis to social listening.
Connect With Your Audience
Where the data ends, engagement is where the new customer journey begins. We have a full service agency focused on delivering the governments messages to its constituents at the right time and in the right way.
Design, build, manage, promote, and measure exceptional and impactful customer experiences.
Modernize systems to support efficient business processes, reduce O&M costs, and meet the digital needs of citizens.
Forge innovative leadership
We years of hands-on experience helping to implement and manage change when anything less than success is not an option. They know that when it comes to managing change, proper design and development are not enough.
Validate mission outcomes
Defining success/mission goal and then evaluate. We bake evaluation into every step and every activity. It is the one way that we can tie tweets, clicks, and sign ups to a real difference.
Featured Blog Articles
When it Comes to Digital Transformation in Government, Great Moments Can Make All the Difference
8 MIN. VIDEO
The Next Generation Program Management Office (PMO) Isn’t a Cost Center — It’s a Value Center
Peter Wilson, Troy Barker — 3 MIN. READ
Data Science and Analytics
Why Is Fraud So Hard to Detect?
Kyle Tuberson — 3 MIN. READ
Moving the Needle on Government Innovation via a Centers of Excellence Model
Dr. Michael Whitaker, Debra Tomchek — 5 MIN. READ