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Survey Research

ICF offers comprehensive survey research services that empower clients to gain valuable and actionable insights on issues that matter.

For more than 40 years, we have demonstrated design, methodological, and statistical knowledge through the implementation of large and complex survey research projects. Our clients consist of United States federal, state, and local agencies, universities, nonprofits, and commercial organizations.

Our survey research services include:

Our statisticians, survey methodologists, project managers, survey analysts, subject matter experts, and consultants work side-by-side to collect the best possible data and increase each client’s ability to act on survey results. The statistical and methodological experience of our survey research staff is complemented by the depth and breadth of the subject matter knowledge within ICF, ranging from health, education, and social programs to energy, environment, and transportation.

ICF survey research teams offer expertise across all data collection modes, such as telephone, mail, web, in-person, and mixed-mode designs. We have a centralized operations center with 500 CATI (computer-assisted telephone interviewing) stations, along with additional satellite centers and distributed interviewers.

Our data collection personnel are trained to work with difficult-to-reach, multilingual populations and sensitive topics. As a baseline, ICF offers stringent data and system security and we can make further accommodations up to the highest federal security standards—as high as the National Institute of Standards and Technology (NIST).

ICF is committed to producing the highest quality survey research work with integrity and compliance and has been certified by the CASRO Institute for Research Quality (CIRQ) for ISO 20252 certification. The ISO 20252 Standard for Market, Opinion, and Social Research certification establishes globally recognized terms, definitions, and service requirements for project management in research organizations. By following the processes outlined in ISO 20252, we ensure our research methods are transparent, consistent, and well-documented.

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Explore our Survey Research Offerings

Data Security & Quality Assurance

Methodologies

Instrument Development

Data Collection & Management

Data Visualization & Reporting