Loyalty + customer marketing
We bring you closer to your customers
Turn your customer relationship status from “like” to “love” with end-to-end loyalty strategy and program management. We’ll design their personalized journey—you’ll take them on it.
Let's Talk 
Yes, it’s personal
SERVICES
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Loyalty + CRM strategy
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Personalized creative
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Customer strategy + journey mapping
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Program implementation + management
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Customer lifecycle experience
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Experience prototyping
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Cross-channel marketing
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Analytics, reporting + modeling
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Tally implementation
TALLY®: ICF Next’s loyalty + CRM platform
Meet your competitive edge
Built to work for your business, motivate your customers, and drive the behavior you desire, Tally is different. It is a seamlessly integrated system enabling intuitive incentives and tailored programs that match the way your customers think. Forget “one size fits all.” This is smart, proven software configured for you.
Learn more about Tally on ICF HOW WE THINK
Webinar
Emotional connection: Stop and Shop’s journey to a human-centric approach in a rapidly evolving grocery landscape
Article
ICF Next recognized by Independent Research Firm for Loyalty Marketing and Commerce Services
