Capabilities
Capabilities

Loyalty + customer marketing

We bring you closer to your customers

Turn your customer relationship status from “like” to “love” with end-to-end loyalty strategy and program management. We’ll design their personalized journey—you’ll take them on it.
Let's Talk

Yes, it’s personal

SERVICES
  • Loyalty + CRM strategy

  • Personalized creative

  • Customer strategy + journey mapping

  • Program implementation + management

  • Customer lifecycle experience

  • Experience prototyping

  • Cross-channel marketing

  • Analytics, reporting + modeling

  • Tally implementation

Get Started
TALLY®: ICF Next’s loyalty + CRM platform

Meet your competitive edge

Built to work for your business, motivate your customers, and drive the behavior you desire, Tally is different. It is a seamlessly integrated system enabling intuitive incentives and tailored programs that match the way your customers think. Forget “one size fits all.” This is smart, proven software configured for you.
Learn more about Tally on ICF

HOW WE THINK

Article
Seeking a shared purpose in loyalty partnerships
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Article
13 predictions for loyalty marketing in 2020
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Blod X - Blue
Article
To improve customer loyalty, the best brands are listening
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Article
Building a case for sustainable retail
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Blod X - Blue
Article
Evaluating your loyalty technology platform? Five tips to streamline the process.
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Webinar
Purpose + participation: Building better customer loyalty
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Up Next Strategy + transformation
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