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Data Collection & Management

ICF conducts vital health-focused surveys and collects data that help U.S. and global health agencies identify and monitor health risks and quickly deliver targeted, effective interventions.

Improved response rates and reduced total error are the overriding goals of survey design. As survey research evolves, achieving those goals means proactively adjusting data collection techniques and tools. Game changers like wireless technology can’t be ignored. Today’s respondents must be able to complete surveys from any location, on any day, at any time. They may begin a survey from a public location or on a cell phone and finish it at home on the web.

ICF’s survey and data collection professionals provide objectivity and a deep understanding of health-focused programs and best practices. For more than 30 years, we have conducted health-focused surveys with a combination of sampling techniques, mixed-mode and technology-enhanced research methodologies, and local-language interviewing.

Our end-to-end survey and data collection capabilities include:

  • Telephone interviewing with computer-aided quality control and rapid data compilation.
  • Face-to-face interviewing via computer to contact hard-to-reach populations, monitor data collection activities, and facilitate communication
  • Self-interviewing to enable survey participants to enter data electronically without interviewer assistance when appropriate
  • Cell phone research, including electronic incentives and text messaging, to make cell phone interviewing successful
  • Data coordination to choose protocols, establish procedures, maintain quality control, and produce standardized data sets for analysis

ICF partners with clients to maintain strict security and adhere to all relevant privacy legislation. Our institutional review board and knowledge of U.S. government clearance processes help to facilitate rapid and effective health program outcomes.

We are committed to producing the highest quality survey research work with integrity and compliance and have been certified by the CASRO Institute for Research Quality (CIRQ) for ISO 20252 certification.