Alan is an senior associate at ICF Next where he primarily manages office operations and provides support to the finance team.
Prior to joining ICF Next Alan was part of the founding team at Strategic Oxygen where he ran operations and client support and enablement for the software tool at the core of the company’s offerings. The tool served over 2,500 technology marketers. He continued this role through the acquisitions by Monitor Group and Forrester Research.
Previously, Alan worked at Apple Computer in Sales Support serving as operations coordinator for the call center where he was responsible for scheduling the support center staff and supplying management with daily metrics reporting.
Alan attended the University of Texas at Austin and holds a Bachelor of Science degree in speech communications.