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Multiple locations
Richmond, Virginia, United States of America
Washington, District of Columbia, United States of America
Albany, New York, United States of America
Chicago, Illinois, United States of America
JOB #R2200922

Web Content Administrator - REMOTE

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

We’re currently hiring for a Web Content Administrator.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching for our next Content Admin to work with our teams across federal, state, and local government client accounts. If you’re passionate about making sure the right public health content reaches the right people when and where they need it, we’d love to talk to you. This position can be remote.

As a Web Content Administrator, you will:

  • Manage web content in stage and production environments within various Content Management Systems

  • Work closely with account teams to develop and execute web content plans

  • Work alongside Accessibility Analysts to ensure our products are in compliance with Section 508 requirements

  • Serve as a point of contact for our clients – prioritizing, delegating, tracking, and reporting on tasks conducted by the team as well as directly assisting with implementation

  • Use an Agile framework (e.g., Kanban or Scrum) to manage Operations & Maintenance tasks

  • Inform your work with an understanding of content management and writing for the web best practices

  • Conduct quality assurance checks to ensure content updates are made correctly to each environment

  • Use data from multiple metrics platforms to understand the story of how users engage with our content

  • Collaborate with graphic designers, user experience experts, content strategists, and client stakeholders to support the revision of existing pages and the creation of new web content

  • Be a creative thinker and problem solver

As a Web Content Administrator, you will have:

  • Bachelor’s degree in related field

  • 2-5 years of experience in web content management; experience with public health content is a plus

  • Demonstrated experience within a CMS. Experience with Drupal 8 or 9 preferred.

  • Experience with platform management, content development, and analytics

  • Strong writing skills

  • Strong proficiency in MS Office

  • Comfortable working with remote teams

  • Experience managing large websites; experience with federal clients is a plus

  • Experience developing content management or governance plans

  • Experience presenting to leadership teams

  • Detail oriented with the ability to work in a fast-paced environment and manage multiple tasks, deadlines, and priorities

  • Ability to work independently, seek help as needed and contribute to team and company culture

  • Must be able to obtain Public Trust clearance



Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Remote Office (VA99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.