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Washington, District of Columbia, United States of America
JOB #R2102503

Web Content Administrator (Remote)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

We’re currently hiring for a Web Content Administrator.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching for our next Content Admin to work with our teams across federal, state, and local government client accounts. If you’re passionate about making sure the right public health content reaches the right people when and where they need it, we’d love to talk to you. This position can be remote.

As a Web Content Administrator, you will:

  • Manage web content in stage and production environments within the Drupal Content Management System

  • Work closely with account teams to develop and execute web content plans

  • Lead a team conducting 508 compliance checks and remediation

  • Serve as a point of contact for our clients -- prioritizing, delegating, tracking, and reporting on tasks conducted by the Content Team as well as directly assisting with implementation

  • Use an Agile Kanban framework to manage Operations & Maintenance tasks for the Content team

  • Inform your work with an understanding of Drupal 8 & 9 content management best practices

  • Conduct quality assurance checks to ensure content updates are made correctly to each environment

  • Use multiple metrics platforms to report on performance and Section 508 compliance

  • Work closely with creative, digital, and prime contractor teams

  • Collaborate with graphic designers, user experience experts, content strategists, and client stakeholders to support the revision of existing pages and the creation of new web content

  • Be a creative thinker and problem solver

As a Web Content Administrator, you will have:

  • Bachelor’s degree in related field

  • 2-5 years of experience in web content management; experience with public health content is a plus

  • Demonstrated experience with Drupal platform management, content development, and analytics

  • Strong writing skills

  • Strong proficiency in MS Office

  • Comfortable working with remote teams

  • Experience managing large websites; experience with federal clients is a plus

  • Experience developing content management or governance plans

  • Experience presenting to leadership teams

  • Detail oriented with the ability to work in a fast-paced environment and manage multiple tasks, deadlines, and priorities

  • Ability to work independently, seek help as needed and contribute to team and company culture

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Remote Office (DC99)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.