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Albany, New York, United States of America
JOB #R2100630

Transportation & Smart Mobility Specialist

Transportation & Smart Mobility Specialist

Albany, NY

About ICF - Transportation Portfolio

ICF is a global consulting firm that makes big things possible for our clients. ICF’s Transportation Portfolio specializes in addressing complex planning, policy, and program issues at the nexus of transportation and the environment, energy, and communities. ICF offers solutions that support sustainable transportation decisions, addressing mobility, safety, environmental, social, and economic effects of transportation. Our work includes strategic planning, research, policy analysis, outreach, training, and program evaluation for Federal, State, and local governments, including the U.S. Department of Transportation (DOT), the Transportation Research Board (TRB), State transportation and environmental agencies, and Metropolitan Planning Organizations (MPOs).

Transportation & Smart Mobility Specialist

ICF is seeking a Transportation & Smart Mobility Specialist to conduct digital outreach to employers and partners to encourage organizations to implement employee commute programs that promote the use of sustainable transportation modes such as ridesharing, transit, biking, walking, and telework. The Specialist will also conduct occasional onsite events and meetings. Additionally, the Specialist will also provide member support functions for individual members in the program. The work performed by the Specialist will support the region’s transportation demand management program (TDM).

The Transportation & Smart Mobility Specialist will be responsible for building and maintaining relationships with potential partners in the upstate region, helping these partners implement sustainable transportation services offered through the region’s TDM programs, leveraging the industry’s evolving focus in shared-use mobility and mobility on demand alongside the traditional demand management strategies. This person would be required to hold meetings with executives and manage digital outreach events with employees to promote transportation demand management strategies. The Specialist will also be responsible for various member support functions including database management and program reporting for the entire program.

The Specialist should have at least two to five years of experience in conducting and building outreach in sustainable transportation or a related field. A master’s degree in a related field can be considered in lieu of the years of experience. Experience with outreach involving changing travel behaviors through transportation demand management is preferred, but outreach in a related field in areas such as sustainability, mobility, and the environment will be considered. Excellent written and oral communication skills, strong interpersonal skills, and effective and efficient organization capabilities are required. Preparing correct and on-time activity reports on a weekly and monthly basis will be required. You will be expected to work as part of a virtual team to execute tasks that support the delivery of accurate, timely, and high-quality products and services. These tasks may also include supporting marketing or technology development efforts. This position will be based in Albany, NY. The position will require occasional travel within other surrounding upstate regions.

The successful candidate will have experience in some of the following areas:

  • Supporting deployment of operational programs, products, and services that reduce single-occupancy vehicle (SOV) commuting and vehicle miles of travel (VMT).

  • Commanding a knowledge of appropriate mixes of TDM/Commuter Choice activities for different traveler, commuter, employee, and employer situations, and how effective techniques can be applied and evaluated.

  • Ability to demonstrate local knowledge/experience of commuting habits in the region and/or comparable regions.

    • Working with the business community, local/regional organizations, transportation information programs such as 511, transit providers, and other TDM and shared-used mobility service providers.

    • Public relations, marketing, market research, training workshops, and innovative techniques to promote participation in programs.

  • At minimum, a general knowledge of GIS with the aptitude to gain basic GIS skills.

Primary Responsibilities:

  • Digital prospecting and following up with potential and existing business partners

  • Planning and launching individualized digital campaigns to maximize outreach efficiencies on a local level for the program

  • Holding digital outreach events and meetings with program partners, and in the future conducting onsite events and meetings

  • Supporting performance measures and reporting administrative efforts

  • Managing individual member inquiries, administrative support, and communications

  • Drafting and executing presentations

Qualifications & Professional Skills:

  • At least two to five years of experience in a sustainable transportation market

  • Bachelor’s degree in Marketing, Communications, Sustainability, Environmental Science, or related subject. Minimum GPA of 3.0

  • Strong computer skills, including skilled in spreadsheets, presentations, word documents

  • Strong written and oral communications skills

  • Strong interpersonal skills

  • Able to work well in teams, both in-person and virtually

  • Able to immediately begin prospecting efforts with little training or guidance needed

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Albany, NY (NY12)


Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.