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Total Rewards Specialist – Asia
ICF, is looking for an experienced compensation and benefits professional to join our HR team, supporting our Asian region as a Total Rewards Manager. This role is responsible for supporting the end-to-end benefits enrolment, management and compliance processes including embedding ICF’s reward strategy in the Asia region, developing market intelligence, reviewing Asian salary surveys and supporting our compensation ranges and benchmark review, including variable pay administration and calculation.
The role would also be key in communicating with employees and managing all queries related to our benefits offerings, documentation, policies, reporting & metrics, audits and compliance. The Total Reward Manager will be responsible for ensuring quality delivery, participation in all identified opportunities for improvement and also drive best practice.
Apply knowledge/skills to support tasks related to all compensation disciplines, including – market intelligence, rewards planning and compensation ranges and benchmarks.
Standard/periodic reporting and analytics and year-end annual reporting and analytics.
Annual activities – collaborate/recommend local comp guidelines, salary ranges, merit/promotion metrics, etc.
Execute ad-hoc reporting for special projects and researching salary benchmarks
Market Intelligence (MI):
Survey selection process including job matching guidelines review/update, and market data procurement
Market data analytics and reporting using salary survey tools
Attend webinars conducted by vendor companies and consultants to keep up to date on data and market practice.
Compensation & Benefits Administration:
Monitoring internal equity and external benchmarks
Monitor and evaluate the company’s benefits programs including: insurance programs, retirement plans, sick leave, time off and vacation policies, and ensure these programs are current with regard to trends, practices and costs
Liaising and partnering with market vendors for renewals, benefit queries and employee issue resolution
Manage employee benefit queries, alongside supporting managers and leaders with compensation issues
Complete data requirements gathering, file validation/submission and testing processes for compensation tools and benefits vendors/platforms
Data/files management and reporting.
Ensure high quality work and meet deliverable requirements/targets/timelines
Exhibit effective time/work management
Contribute to strengthen/expand stakeholder relationships
Interact with the stakeholders/vendors and escalate issues as needed
Adhere to standard internal procedures to improve the quality of services/benefits provided to our employees
Proactively propose process improvements by providing implementable solutions to manage process delivery
Share knowledge/best practices with team members relating to own specialization.
Excellent time management skills and the ability to multi-task in a fast-paced environment
Ability to work within multi-cultural, multi-disciplinary teams spread across several countries
Sound research and business ethics, including the protection of proprietary and confidential information
Ability to be flexible to handle multiple priorities, and manage a varied workload to achieve agreed deadlines without compromising quality or standards
Highly developed, interpersonal skills and self-motivation
High level of attention to detail and accuracy
Ability to demonstrate a can-do approach, as a problem solver and team player.
5 yrs+ of compensation & benefits experience in high-growth companies;
Knowledge of Radford, WTW and other published surveys
Working knowledge of equity for a public company
Business acumen and financial analysis skills
Excellent interpersonal, customer service and written/verbal communication skills
Demonstrated ability to bring programs from concept to successful implementation
Ability to handle confidential employee information with discretion and good judgment
Proactive, collaborative team member with excellent attention to detail and strong sense of urgency and follow through
Workday experience is preferred
Proficiency in MS-Excel, Google Sheets, etc.
Bachelor’s degree required or equivalent experience
Experience of working with C&B programmes across different countries advantageous, particularly India, China and Nepal.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
New Delhi, India (II77)