Technical Writer/Publications Analyst

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our team is helping to secure and protect the Nation’s critical infrastructure resilience, so come join us in our largest cybersecurity and resilience communications, digital and creative efforts to date.

As a Technical Writer at ICF, you will apply your analytical and testing skills to help solve client challenges. You will work in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth. This role requires strong analytical and documentation skills and the ability to multi-task and work collaboratively in an Agile environment.

What you will do:

• Work with teams of writers and editors to publish and promote content via websites and other communications channels
• Manage production-related documentation across the product lifecycle
• Perform product tracking and reporting to internal and external customers in line with organizational processes and tools
• Provide analysis and recommendations to product development processes and tracking mechanisms
• Review content and publications for content, grammar, syntax, and formatting
• Assist with the authoring, proofing and quality control of project documentation, operational procedures, technical reports, research publications and presentations
• Publish products in a DRUPAL environment
• Provide quality control checks to products prior to publishing
• Participate in planning and work with the publications team to develop and publish products in support of mission critical objectives

Qualifications:

• High Level Clearance required
• Bachelor's degree or 4 years of experience in lieu of degree
• Experience working with various types of testing such as automated, exploratory, load and performance testing on web services and applications
• Experience gathering information from multiple sources, interviewing stakeholders to define requirements
• Experience performing requirements analysis related to publications or information sharing for a broad audience
• U.S. Citizenship required (required by federal government for position)

Professional Skills:

• Excellent writing skills, as well as the ability to communicate and collaborate effectively
• Understanding of a production/content cycle
• Familiarity with digital and print communications

Preferred Qualifications:

• Experience in the federal government sector and working with government clients
• Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment
• Strong communication, organizational, and interpersonal skills
• Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills

Location: This role will be performed onsite in Arlington, VA.

#c1y2b3e4r

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  Know Your Rights and  Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$68,658.00 - $116,718.00

Virginia Client Office (VA88)