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Washington, District of Columbia, United States of America
JOB #R2200652

Technical Writer

*We are open to supporting 100% remote work anywhere within the US.*

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology department, seeking a motivated Technical Writer to support a cross-functional team implementing an innovative technical solution on the Appian platform for a new US Federal Government client.

Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT

Key Responsibilities:

  • In collaboration with the Project Manager, plan, track and manage all documentation requirements across project teams.

  • Support Project Managers and Team Leads in strategic communications planning, materials development, related research and end user outreach.

  • Engage with individual project teams to support the development and peer review of written contractual deliverables in the form of plans, procedures, guides and roadmaps.

  • Define and implement document style guides and standards for all documentation deliverables.

  • Ensure content and look-and-feel consistency across all deliverables.

  • Maintain versions of documentation under configuration control.

  • Assume ownership of project tasks and, with oversight from senior team members, complete key deliverables. 

  • Provide packaging and delivery support to meet client-defined stage gates.

Position Requirements:

  • 3 years of experience in the definition and implementation of document style guides and standards for plans, procedures, guides and roadmaps.

  • 3 years of functional and/or technical content design and development in any of the following areas: project management, architecture, security, quality assurance, training and/or change management.

  • 3 years of experience with the definition and use of document configuration control processes.

  • Ability to quickly grasp technical concepts and make them easily understandable in text and graphics.

  • Ability to juggle multiple priorities and deadlines at the same time.

  • Expert in Microsoft Office products.

  • Excellent verbal, written, organizational and project management skills.

  • US Citizenship required due to federal contract requirements.

  • Must be able to obtain a Public Trust clearance.

Desired Skills:

  • Bachelor’s degree.

  • Foundational knowledge of the Appian platform.

  • Experience working in a fast-paced software development environment.

  • Experience supporting US Federal Government clients.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Remote Office (DC99)


Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.