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Technical Business Analyst
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
To support our recent growth, we are currently seeking a Technical Business Analyst in ICF’s energy efficiency and demand response portfolios. The Technical Business Analyst will support tasks within the software development cycle and be responsible for systems, data, and business intelligence. Support delivery on IT projects within the demand response, smart home integration and energy efficiency within the utility sector.
This position can be remote in the US.
Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
Work with stakeholders of IT systems to define the system requirements and design approach,
Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
Work with a team of senior technologists and to deliver solutions for clients
Support users through training, as well as provide one-on-one technical assistance
Bachelor's degree in a related field or equivalent experience
3+ years of experience within IT sector
Experience in the development of standard system documentation, testing software, tracking issues, and working with developers to ensure that requirements are being met
Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint
Experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation
Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
Strong customer service focus, project planning, and organizational skills
· Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met
Experience with content management systems, including user roles, configuration, and content editing
Ability to write basic HTML and SQL, experience in Data Integration and knowledge of reporting tools like Cognos, Microsoft Power BI.
Knowledge of Project, Change, Configuration and Release management is a plus
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Fairfax, VA (VA01)