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Technical Business Analyst
ICF is seeking a Technical Business Analyst to work in our Golden, Colorado office. In this role, you will work with product managers, technical architects, developers, and stakeholders to help define and organize business and technical requirements for our quantitative data processing, reporting, and customer insights platform for products relating to both traditional utility energy efficiency programs and new clean energy programs. This involves interviewing stakeholders to help refine and maintain requirements and keep product documentation current. Product documentation includes data mapping spreadsheets, product feature documentation, and configuration information for client implementations. Projects assigned will include high-profile and data-centric products.
This is a role for someone who likes to roll up their sleeves and really dive into the details. Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and motivated to follow-up on tasks without prompting. Our software solution is quantitative and analytical so a desire and experience to work on complex subject material with a lot of nuance is a must.
Create stories and tasks in JIRA to support the execution of client deliverables
Ensure proper execution of operations work and dev-ops work (enhancements to current products)
Lead meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding
Independently oversee project delivery through task tracking and project management using project management tools
Work with and assist QA team to develop and implement test cases and acceptance criteria for releases
Provide stakeholders training and one-on-one technical assistance
Develop an understanding of the operational processes and procedures and take initiative on process improvements
Support agile processes to prioritize workflow and ensure deadlines are met within an agile sprint framework.
BA/BS in quantitative subject (math, engineering, science, etc.) or demonstrated experience with technical or quantitative topics
5+ years of experience
Experience with agile software development process
Able to clearly define and document business processes and software requirements
Enjoys developing system documentation to track issues and to work with developers to ensure that requirements are being met
Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
Works collaboratively and cohesively in a team environment
Comfortable managing projects that leverage statistical modeling techniques
Interest and experience with marketing outreach, especially email outreach, a plus
Comprehensive knowledge and experience in MS Office products
Knowledge and experience with Smartsheet, JIRA or Confluence a plus
Extremely well-organized with a high appreciation for details
Excellent verbal and written communication skills
Strong analytical, problem-solving, and decision-making capabilities
Team player with the ability to work in a fast-paced environment
Resourceful and self-motivated
Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
Exceptional attention to detail in communication and deliverables
In accordance with the EPEWA, based on the qualifications and experience required, the annual salary range for this position is $76,000 – 95,00 per year. For more information regarding our benefits, click here.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Golden, CO (CO15)