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Talent Experience Coordinator
ICF (NASDAQ: ICFI) is a $1.5 billion global consulting and digital services provider that operates with a nonprofit soul. With 7k+ people in 70 countries, we were just named one of Forbes’ Best Management Consulting Firms for the sixth consecutive year and are named one of Forbes’ best Midsize employers.
We’re growing rapidly. And recruiting is at the core. We have a 50+ year legacy of world-changing work, doubling in size + revenue every five years on average for the last two decades. We’re seeking an experienced Talent Experience Coordinator to support our Operations Team.
Are you passionate about the candidate experience and delivering excellent customer service? If so, we are seeking someone with the know-how to provide five-star quality customer service, keeping the candidate and hiring manager experience top of mind while working seamlessly among multiple parties. As a Talent Experience Coordinator, you will work closely with our Candidates, Recruiters, Hiring Teams, third party agencies and other HR professionals in support of business hiring needs.
This position may be based in our Martinsville, VA office, but at ICF, we believe our team members make the decisions for themselves and their work environment. Whether you work better from home, in the office, or a mixture of the two, it is your decision if you work from that location or meet up with co-workers if you choose.
Talent acquisition is in demand, and we know you can work anywhere. So, here is more about our team to pique your interest:
Diversity & Inclusion is simply who we are and what we do.
We believe our role in educating others on the importance of building teams where everyone doesn’t look or think the same is one of the most important things we do.
We meet often to discuss our understanding of the real topics like objectivity, bias and how we can evolve our understanding.
We advise leaders on market data, talent supply, and slate representation.
We help our hiring teams prepare to answer the tough questions and help them position our company legacy of impacting our communities as the reason to choose us.
As a Talent Experience Coordinator you will:
Schedule and coordinate interviews, working directly with Candidates, Recruiters and Hiring teams to ensure a positive interview experience
Communicate effectively with a wide variety of audience and across all levels of the organization
Utilize the Applicant Tracking System to update and maintain candidate workflow
Consistently update the Hiring Team and the Recruiter(s) as it relates to interview scheduling and onboarding coordination
Executes pre-employment process which includes ordering and monitoring new hire background checks, partnering with on-boarding colleagues, confirming new hire orientation
Participates in special projects such as recruiting initiatives and team campaigns
Maintains scheduling and onboarding trackers for data analysis
Post positions to niche sites and help maintain our database of websites
Assist with coordinating Relocation with our third-party vendor
Manage travel reimbursements for candidates that require travel for interviews
Do you meet the requirements?
High School diploma/equivalent
2+ years of administrative professional work experience
Demonstrated experience in Microsoft Office (particularly MS Outlook, MS Word, MS Excel)
Comfortable with traveling locally to career fairs and interview days as needed
Demonstrated experience working in a high-volume environment
Professional skills needed:
Excellent verbal, interpersonal and written communication skills
Possess great time management skills and thrive in a fast-paced environment
Strong analytical, problem-solving, and decision-making capabilities
Ability to work independently and as an integral part of a team
Interested in earning bonus points?
Experience with Workday or other Applicant Tracking Systems
Experience in a Human Resources support role
Experience working for a consulting company
Experience interacting with senior management
Experience with audio and video conferencing
Experience working with an Applicant Tracking System (ATS)
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Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Martinsville, VA (VA23)